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Open PaddleStack, scan the session QR code at your pickleball venue, and you'll be checked in automatically. No registration needed at the venue.

PaddleStack matches players based on skill level, queue order, and party preferences to create balanced and competitive games.

Go to your Profile screen and tap "Link DUPR Account" to connect your rating for skill-based matchmaking.

Go to Profile > Privacy & Data > Delete My Account. This permanently removes all your data and cannot be undone.

Make sure notifications are enabled for PaddleStack in your device's Settings > Notifications. Also check that you haven't muted notifications within the app.

Yes! Use the Party system to queue with up to 3 friends. Your group will be matched together onto the same court whenever possible.

When a session or event has a fee, you pay securely through Stripe inside the app before you're registered. Your card details go straight to Stripe — PaddleStack never sees or stores your full card number.

Refund policies are set by the session or event organizer. Start by contacting the organizer, or email support@paddlestack.com and we'll help sort it out. You can review all your payments and any refunds under Profile > Payments.

Sometimes a charge shows as pending even when registration didn't complete. These pending holds usually clear on their own within a few business days. If a real charge went through without registering you, email support@paddlestack.com with the date and amount and we'll investigate right away.